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Updated: May 13, 2024

Game Settlement Policy

Pocket52 aims to provide an immersive and enjoyable gaming experience for all players. As part of our commitment to transparency and fairness, we have developed a comprehensive Game Settlement Policy that details how game outcomes and settlements are determined in our poker game/app.

  1. Fair Play Assurance: We recognize the significance of fair play in upholding the integrity of our platform. Our poker games are based on certified random number generators (RNGs), which ensure that every card dealt and action taken is completely random and unbiased. 
  2. Game Integrity Measures: To ensure the integrity of our games, we use advanced security protocols and monitoring systems. These safeguards aid in the detection and prevention of cheating, collusion, and other forms of unfair play. Rest assured that we will take swift action against anyone found to be in violation of our fair play policies.
  3. Game Outcome Determination: In our poker games, the cards dealt and player actions determine the outcome of each hand. Our software uses standard poker rules and mechanics to resolve hands, ensuring consistency and accuracy across all games.
  4. Settlement Process: Following the conclusion of each hand, the pot is awarded to the player or players with the best hand, in accordance with the rules of the specific poker variant being played (e.g., Texas Hold’em, Omaha). In the event of a tie, the pot is split equally between the tied players.
  5. Disconnection Policy: We understand that technical issues may occur on occasion, causing players to disconnect from the game unexpectedly. In such cases, our system is intended to protect the interests of all parties involved. If a player disconnects during a hand, they will have a reasonable amount of time to reconnect and continue playing. If the player fails to reconnect within the time limit, their hand will be folded.
  6. Continuous Improvement: We are committed to improving our game settlement processes in order to better serve our players’ needs. Your feedback is extremely valuable to us, and we encourage you to contact us with any suggestions or concerns you have about our game settlement policies.
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